Privacy Policy
This Privacy Policy applies to the Oddifly website, including pages, forms and other website features through which you may interact with us.
In this policy, “Oddifly”, “we”, “us” and “our” refer to Oddifly. “You” or “your” refers to a person visiting our website, contacting us, requesting a service, or otherwise interacting with us.
By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular processing activity, we will seek the appropriate consent.
Our website may also contain separate Terms & Conditions and Refund Policy pages covering orders, payments, services, revisions, delivery and refunds.
Information We May Collect
Depending on how you interact with Oddifly, we may receive certain information that you voluntarily provide to us or information generated when you use our website.
Information you provide
- Name or business name.
- Email address.
- Phone number or WhatsApp contact details.
- Project requirements and service preferences.
- Messages, enquiries and other communications you send us.
- Files, images, logos, references or other project materials you choose to provide.
- Billing or transaction information where required to process a service order.
Information collected automatically
When you visit our website, certain technical information may be collected automatically by our website infrastructure, hosting provider, analytics tools or similar technologies.
- IP address or approximate location information.
- Browser and device information.
- Operating system.
- Pages viewed and website interactions.
- Referring website or campaign information.
- Date, time and general usage information.
| Information | Typical Purpose |
|---|---|
| Contact information | Responding to enquiries and communicating about projects. |
| Project information | Understanding requirements and delivering requested services. |
| Technical information | Website security, performance and troubleshooting. |
| Usage information | Understanding website usage and improving our website. |
How We Use Information
We use information only for purposes connected with our business, website and the services you request, subject to applicable law.
- To respond to enquiries and project requests.
- To communicate with clients about ongoing or potential projects.
- To understand project requirements and deliver design services.
- To provide quotations, invoices or payment-related information where applicable.
- To maintain business and project records.
- To improve website functionality, usability and performance.
- To protect the website and our business against fraud, abuse or security threats.
- To comply with applicable legal or regulatory obligations.
Marketing communications
If we ever send promotional communications, we will provide an appropriate way to opt out where required by applicable law. You can also contact us to request that we stop sending non-essential promotional communications.
When Information May Be Shared
We do not sell your personal information as a business practice. We may, however, share limited information with service providers or other parties where reasonably necessary to operate our website, communicate with you, process payments, provide services, maintain security, or comply with law.
Service providers
Depending on the services and technologies used by the website, third-party providers may process information on our behalf. Examples can include website hosting, analytics, email, payment processing, communication services and technical infrastructure.
Legal requirements
We may disclose information where reasonably necessary to comply with applicable law, legal process, court orders, government requests, or to protect our legal rights, property, users or business.
When you interact directly with a third-party service such as WhatsApp, payment providers, analytics providers or social platforms, that provider may process information according to its own privacy policy and terms.
Cookies & Analytics
Our website may use cookies, pixels, local storage or similar technologies to make the website function properly, understand usage and improve website performance.
Essential technologies
Some technologies may be necessary for basic website functionality, security, navigation or technical operation.
Analytics
We may use analytics tools to understand general website traffic, such as which pages are visited and how visitors interact with the website.
Your choices
Depending on your browser, device and applicable law, you may be able to control cookies through your browser settings or other available privacy controls. Disabling certain technologies may affect some website functionality.
WhatsApp & Communications
Oddifly currently uses WhatsApp as an important channel for project enquiries, order discussions and client communication.
When you choose to contact us through WhatsApp, information you provide through that service may include your name, phone number, messages, files, images and other information you voluntarily send.
WhatsApp is operated by a third party. Information processed through WhatsApp may therefore also be subject to WhatsApp's own terms and privacy practices.
Please avoid sending passwords, payment card numbers, government identification numbers or other highly sensitive information through ordinary project messages unless it is specifically required and an appropriate secure method has been provided.
How We Protect Information
We take reasonable measures designed to protect personal information against unauthorized access, misuse, alteration, loss or disclosure.
However, no website, online service, email transmission or electronic storage system can be guaranteed to be completely secure. You should therefore take reasonable precautions when sharing information online.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, enforcing agreements, preventing fraud and meeting legal or regulatory obligations.
When information is no longer reasonably required, we may delete, anonymize or otherwise dispose of it, subject to applicable legal and operational requirements.
Your Privacy Rights
Depending on applicable law and your circumstances, you may have rights relating to personal information we hold about you. These may include requesting access to information, correction of inaccurate information, withdrawal of consent where consent is the basis for processing, or other rights provided under applicable law.
Access
Request information about personal data we hold about you, subject to applicable law.
Correction
Ask us to correct personal information that is inaccurate or incomplete.
Withdrawal
Where processing is based on consent, you may request withdrawal of that consent.
Deletion
You may request deletion of personal information where permitted by applicable law.
Grievance
You may contact us regarding concerns about our handling of your personal information.
Other Rights
Additional rights may apply depending on your location and applicable data protection law.
Email us at project@oddifly.com with your request and enough information for us to understand and verify the request where appropriate.
Children's Privacy
Our website and services are intended primarily for businesses, professionals, creators and other customers capable of entering into service arrangements. We do not knowingly request personal information from children where doing so would be prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.
International Visitors
Oddifly may work with clients and visitors located in different countries. As a result, information may be processed in India or in other locations where our service providers operate, subject to applicable law and appropriate safeguards where required.
If you access our website from outside India, you acknowledge that information may be processed in a jurisdiction different from your own.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.
When we update the policy, we will change the “Last Updated” date shown at the top of this page. We encourage you to review this page periodically.
Contact Oddifly
If you have a question about this Privacy Policy, want to make a privacy-related request, or have a concern about how your personal information is handled, contact us using the details below.
For privacy questions, access requests, correction requests, deletion requests or other data-related concerns, contact:
project@oddifly.com ↗Please note that we may need to verify the identity of a requester before completing certain privacy requests. We may also be required to retain or process certain information where required or permitted by applicable law.